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Ownership: Acting on Behalf of the Entire Company with AI

When I work with enterprise clients on AI strategy, I sometimes ask the following question: "Who owns the long-term implications of your AI decisions?"

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When I work with enterprise clients on AI strategy, I sometimes ask the following question: "Who owns the long-term implications of your AI decisions?"

The room often goes quiet. Someone might point to the CTO. Someone else mentions the AI task force. A few people look at each other uncertainly. The honest answer, in most organizations, is: nobody.

This is the ownership gap in AI strategy. Teams are making decisions about which tools to adopt, what data to feed them, which processes to automate, and how to integrate AI into customer experiences - but nobody is explicitly owning where those decisions lead in one, three, or five years.

Amazon's Ownership leadership principle speaks directly to this:

"Leaders are owners. They think long term and don't sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say 'that's not my job.'"

AI decisions compound in ways that other technology choices don't. When you adopt a CRM system, you're making a tool choice. When you adopt an AI approach, you're making choices about how your organization thinks, learns, and evolves.

Consider the implications that rarely get discussed in AI pilot meetings:

Data dependencies: The AI tools you choose today will shape what data you collect, how you structure it, and what you can do with it tomorrow. Choose a platform that doesn't integrate with your core systems, and you'll spend years working around that limitation.

Capability building: Are you building internal AI literacy, or outsourcing understanding to vendors? Organizations that treat AI as a procurement decision end up dependent. Organizations that treat it as a capability-building exercise end up empowered.

Customer expectations: Once you introduce AI into a customer experience, you're setting expectations. Customers don't distinguish between "AI pilot" and "how this company works." Every AI interaction shapes their trust - for better or worse.

Organizational muscle memory: The processes you automate, the decisions you delegate to AI, the skills your team stops practicing - these become permanent changes to how your organization operates. Reversal is rarely as simple as turning off the tool.

Here's how I apply the Ownership principle when working with leaders on AI initiatives:

  1. Assign explicit ownership for long-term AI implications

Someone - not a committee, a person - should own the question: "Where are our AI decisions taking us in five years?" This person should have the authority to slow down initiatives that create long-term risk and accelerate those that build lasting advantage.

  1. Think in infrastructure, not projects

Owners think long-term. That means building AI capabilities as infrastructure that compounds over time, not as one-off projects that require rebuilding with each new model release. When a better model comes out, does your organization automatically benefit - or do you start from scratch?

  1. Own the whole, not just your part

AI strategy isn't the IT department's job. It isn't the innovation team's job. Ownership means every leader takes responsibility for how AI transforms their function, their team, and their connection to customers. The principle is explicit: owners never say "that's not my job."

  1. Defend long-term value against short-term pressure

The pressure to "do something with AI" is intense. Owners resist the urge to chase every new tool or launch pilots just to appear innovative. They ask: Does this build toward our long-term vision, or is it activity masquerading as progress?

The trap is confusing activity with ownership. Chasing every new tool, running pilots that never scale, attending conferences without implementing - these create the appearance of AI engagement without the substance of long-term thinking.

I've seen organizations run numerous AI pilots with nothing to show for it. Each pilot made sense individually. But nobody owned the portfolio. Nobody asked how these experiments connected to a coherent strategy. Nobody took responsibility for the long-term.

True ownership means making deliberate choices about where AI fits in your value creation, defending those choices against short-term pressure, and building capabilities that will matter in three years, not three months.

This week, answer two questions explicitly:

Who in your organization owns the long-term implications of your AI decisions - not the projects, the implications?

What is your three-year AI vision, and how does your current activity contribute to it?

If you can't answer both clearly, you've found your ownership gap.

A recent video comparing Sam Altman and Dario Amodei - the leaders of OpenAI and Anthropic - offers a fascinating case study in different approaches to long-term AI ownership. Both leaders think in decades, not quarters. Both believe safety matters deeply. But they have fundamentally different theories about how to achieve it, rooted in who they are and how they define long-term value.

The video argues we're no longer in one AI economy but two - one optimizing for abundant intelligence and rapid iteration, another for precise judgment and reliability. For business leaders, the insight isn't about which approach is "right." It's about being explicit about your own philosophy and owning the long-term consequences of that choice.

Watch the full video here:

Originally published in Think Big Newsletter #13 on the Think Big Newsletter.

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